FAQs
What should I expect at my first appointment?
Your first visit includes a thorough skin
analysis to understand your skin type and concerns.
Based on this, we will create a personalized treatment plan tailored to your needs and goals.
Do you charge a late fee? A cancellation fee?
Cancel at least 24 hours in advance to avoid charges. Cancellations made less than 24 hours before the appointment will incur a 50% fee.
Arriving more than 15 minutes late will result in cancellation and a full charge.
How should I prepare for my first appointment?
New Clients: Complete the required health forms and book a 15-minute consultation to discuss your skin needs and goals.
Avoid exfoliating products, retinoids, tanning, and
significant sun exposure 7-10 days before your appointment.
How long should I wait after Botox and fillers to come in?
Botox: Wait at least
2 weeks before scheduling skin treatments
Dermal Fillers: Wait
2-4 weeks before treatments involving pressure or massage.
Are there contraindications
for treatments?
We review your health history and current status during the consultation to ensure safe treatment.
Please disclose any health issues or medications.
What if I get a reaction from a treatment?
Contact us immediately if you experience any reaction after a treatment. We are here to help address any concerns.
What should I do if
I have rosacea or eczema?
Our treatments are tailored to address conditions like rosacea or acne.
Please share your concerns during the consultation so we can customize a safe, effective plan for your skin.
Can I combine multiple treatments in one visit?
Yes, many treatments can be combined for optimal results.
During your consultation, we’ll recommend a customized plan that may include multiple services in one session.
Are your treatments suitable for sensitive skin?
Yes, our treatments are customized to suit all skin types, including sensitive or reactive skin.
We select products and techniques carefully to ensure comfort and safety.
What skincare should I use
after a treatment?
After treatment, use gentle, hydrating products and avoid exfoliants or active ingredients like retinoids for at least 48 hours.
We’ll provide personalized post-care instructions.
Do you offer gift cards? Can I buy packages?
Yes, we offer gift cards that can be purchased online or in-person.
We also offer treatment packages to help you maintain your skincare goals. Ask about our options during your visit.
Can I schedule an appointment for someone else?
Yes, you can book appointments for others online. Just ensure they complete the required health forms before their visit.